Legal information
Pre-Information Form
- Last updated: 10 October 2026
- Version 1.1
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This page is the template of the pre-information form shown to the buyer before a paid package order. The fields in square brackets are filled in with the order details for each order; the completed form is emailed to the buyer with the order. This English translation is for information; the Turkish version is binding.
This form is issued to inform the Buyer before the order, under Turkish Consumer Protection Law No. 6502, the Distance Contracts Regulation and Law No. 6563 on the Regulation of Electronic Commerce. Consumer legislation does not apply to merchant Buyers who buy the service for a commercial or professional purpose; for them, this form is for information.
1. Seller (service provider)
| Business name | MERT ÇELİK DENİZER (sole proprietorship) |
| Brand | Tekstil Rehberi (tekstilrehberi.com) |
| Tax office / tax ID | Kocasinan V.D. / 2920840438 |
| Address | Kartaltepe Mah. Malazgirt Caddesi No:10/B D:119 Küçükçekmece/İstanbul |
| [email protected] |
2. Buyer
| Company name / full name | [Buyer's company name / full name] |
| Tax office | [Buyer's tax office] |
| Tax ID / national ID | [Buyer's tax ID / national ID number] |
| Address | [Buyer's address] |
| [Buyer's email address] | |
| Phone | [Buyer's phone] |
3. Main features of the service
| Order number | [Order number] |
| Order date | [Order date] |
| Service | [Package / service name] |
| Scope | [Package scope] |
| Period | [Service period] |
The service is a digital service assigned to the Buyer's tekstilrehberi.com company account; there is no physical delivery. It does not renew automatically at the end of the period; an expired package continues for a 7-day grace period, then the company account returns to the free plan and content over its limits is hidden from the site without being deleted (Distance Sales Agreement Article 5). Sponsored placements are labeled "Sponsored" on the site; the service does not guarantee priority in request matching or any number of requests or sales.
4. Total price
| Price excluding VAT | [Price excluding VAT] |
| VAT rate | [VAT rate] |
| VAT amount | [VAT amount] |
| Total price including VAT | [Total price including VAT] |
The total price includes all taxes; there are no delivery or other extra charges. Any fees charged by the Buyer's bank for the transfer are borne by the Buyer.
5. Payment and performance
- Payment method: bank transfer (wire or EFT). Account holder MERT ÇELİK DENİZER, Garanti Bankası, IBAN TR73 0006 2001 1550 0006 6798 42. The order number must be entered as the payment reference.
- Payment due date: [Payment due date]. An order whose payment has not reached the account by that date is cancelled.
- Activation: within 2 business days at the latest after the payment is found to have reached the account; the Buyer is informed by email.
- Start of the period: the date given in the "Period" row of section 3. For new and upgrade orders the period starts on the activation date; for a renewal of the same package and for a move to a lower package at the end of the term it starts at the end of the current term. Even if a renewal is placed or paid during the grace period, the new term counts from the end of the current term.
6. Right of withdrawal
- Merchant Buyers: as the service is bought for a commercial or professional purpose, there is no right of withdrawal.
- Consumer Buyers: there is a right to withdraw within 14 days of the conclusion of the agreement without giving any reason and without paying any penalty. Notice is given by email to [email protected] or in writing to the Seller's address; the price paid is refunded within 14 days of the notice.
- When the right cannot be exercised: under Article 15 of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for services whose performance has started with the consumer's approval before the withdrawal period ends. For a consumer Buyer who approves an immediate start when ordering, the right of withdrawal ends when the service is activated; for a consumer Buyer who does not, the service is activated after the withdrawal period ends.
7. Complaints and objections
- You can send complaints and requests to [email protected].
- Consumer Buyers may apply, within the monetary limits announced each year by the Ministry of Trade, to the consumer arbitration committee at their place of residence or where the transaction was made, and above these limits to the consumer court.
- For disputes with merchant Buyers, the Istanbul Central (Çağlayan) Courts and Enforcement Offices have jurisdiction.
8. Conclusion and storage of the agreement
- Technical steps: in the company panel the package is chosen, billing details are entered, this form and the Distance Sales Agreement are read and approved, and the order is placed. The order is confirmed by email together with the payment instructions.
- Correcting errors: before the order is confirmed, the details entered can be checked and corrected on the summary screen. For errors noticed after confirmation, write to [email protected] before paying.
- Storage: the agreement and this form are emailed to the Buyer with the order and kept by the Seller with the order records.
- Language: the agreement is concluded in Turkish.
- Applicable rules: the Membership Agreement, the Terms of Use and the Content and Listing Rules.
Information on how your personal data is processed is in the Privacy Notice.